Privacy Policy – Basentracker

This privacy policy applies to the use of our website (in particular the domain basentracker.com) and to the use of our mobile application “Basentracker” (hereinafter the “App”).

1. Privacy at a Glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website or use our App. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to the following sections of this privacy policy.

Who is responsible for data collection?

Data processing on this website and in the App is carried out by the operator. You can find the operator’s contact details in the section “Information about the controller” in this privacy policy.

2. General Information and Mandatory Information

Data protection

The operators of these pages and of the App take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website or our App, various personal data are collected. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the internet (e.g., when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Information about the controller

The controller responsible for data processing on this website and in the App is:

Nicolas Goldstrass
Wackersbergerstr. 33
81371 München

Email: info@basentracker.de

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will take place once these reasons no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data under Art. 9(1) GDPR are processed. In the case of express consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), data processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time. If your data is required to perform a contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data on the basis of Art. 6(1)(c) GDPR if it is required to fulfill a legal obligation. Data processing may also be based on our legitimate interest under Art. 6(1)(f) GDPR. The following paragraphs of this privacy policy provide information on the legal bases relevant in each individual case.

Your rights as a data subject

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Access, rectification and erasure

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to rectification or erasure of this data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. The right to restriction of processing exists in certain cases specified by law.

To exercise the rights listed above, you can contact us at any time at the contact address given in the section “Information about the controller.” Please note that you can also exercise some rights, such as correcting your profile data or deleting your entire account including all data, directly and on your own in the settings of our App.

Data security

For security reasons and to protect the transmission of confidential content, our website and our App use SSL or TLS encryption. This applies, for example, to inquiries you send to us or to the synchronization of your data between the App and our servers. On the website, you can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock icon in your browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data Processing on Our Website

The following sections describe what data we collect and process when you use our website.

3. Hosting

We host the content of our website with the following provider:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter Hetzner); the website is served from the Nuremberg data center. For details, please see Hetzner’s privacy policy: https://www.hetzner.com/legal/privacy-policy/.

Hetzner is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

4. Data Collection on Our Website

Cookies

Our website uses so-called “cookies.” Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them. Other cookies may be used to analyze user behavior or for advertising purposes.

Necessary cookies are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Consent with Cookiebot

Our website uses Cookiebot’s consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this consent in compliance with data protection law. The provider of this technology is Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark.

Cookiebot is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources. This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website. For this purpose, the server log files must be collected.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent. This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR). The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies.

Technical transmission of the contact form

The contact form is operated without third-party providers. Your details (type of inquiry, name, email address, message) are transmitted in encrypted form to our own server (shop.basentracker.com) and forwarded from there as an email to info@basentracker.de. The content of your inquiry is not stored on the server itself; the server logs only record the technical access (including the IP address) for a maximum of 90 days. Your IP address is not included in the email. To protect against automated entries, we use an invisible form field and a limit on requests per hour; no captcha service is used.

Inquiries by email, phone or fax

If you contact us by email, phone or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. This data is processed on the basis of Art. 6(1)(b) GDPR or our legitimate interest (Art. 6(1)(f) GDPR). The data you send us via contact requests will remain with us until the purpose for storing the data no longer applies.

Purchase of the alkaline food list as a PDF

Payment processing by Stripe: If you buy the alkaline food list as a PDF, you will be redirected to Stripe for payment. The provider is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. Stripe processes your email address, your name, your country, your payment data and technical data such as your IP address in order to process the payment, prevent fraud and comply with legal obligations. Stripe is itself the controller for part of this processing. A transfer to Stripe, Inc. in the USA is possible; it is based on certification under the “EU-US Data Privacy Framework” and the standard contractual clauses of the EU Commission. Details: https://stripe.com/de/privacy. If you pay with PayPal or Klarna, Stripe passes the necessary data on to PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg, or to Klarna Bank AB (publ), Stockholm; their privacy notices apply.

Delivery via our shop server: After payment, Stripe sends us your email address, the amount, the payment transaction ID and the time. We store this data on our own server at Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (data center in Germany, data processing agreement), separately from the App data. We use it to display the download link and send it to you by email, to send you a new link on request (“Lost your PDF?”), and to insert your email address into the footer of the PDF as the label “For personal use only by …”. We send the emails via the mail server of ALL-INKL.COM - Neue Medien Münnich (data processing agreement).

“Lost your PDF?”: We match the email address entered there against our purchases. If there is a purchase, we send a new download link; otherwise, we do not process the address any further. To protect against misuse, we count requests per email address and IP address in memory for a maximum of one hour. Our web server logs access to the shop, including the IP address; we delete these logs after 90 days at the latest.

Legal basis and storage period: Processing is carried out to perform the purchase contract (Art. 6(1)(b) GDPR); misuse protection and server logs are based on our legitimate interest in secure operation (Art. 6(1)(f) GDPR). We delete download links 30 days after they expire, and the purchase data on our shop server three years after the purchase. Payment records that must be retained under tax and commercial law are held by Stripe and retained there for the statutory period (up to ten years).

5. Analytics Tools and Advertising on Our Website

Umami

We measure the reach of our website with Umami, an open-source analytics software. We run Umami ourselves on our own server (analyse.nerdvonnebenan.de) at Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany, in the Nuremberg data center; the data is not passed on to third parties.

Umami does not set cookies and does not store any information on your device. It records the page visited, the referring website, browser, operating system, device type, screen size, language, your approximate location (country, region and city, derived from your IP address) and clicks on individual buttons (e.g., the link to the Google Play Store). Your IP address is only processed briefly for this purpose and is not stored. The data is not combined with other data and is not used to identify you.

Processing is based on Art. 6(1)(f) GDPR. We have a legitimate interest in statistically evaluating the use of our website and improving our offering. We have concluded a data processing agreement with Hetzner in accordance with Art. 28 GDPR.

PostHog

We use the analytics service PostHog on our website to understand user behavior and improve our services. The provider of the self-hosted or cloud version is PostHog, Inc., 220 9th St, San Francisco, CA 94103, USA. We use the EU cloud version of PostHog, so data processing takes place on servers within the European Union.

PostHog allows us to record user interactions with our website. These include, for example, page views, clicks on buttons or the time spent on certain pages. This data is processed in pseudonymized form to identify usage patterns. We do not use this information to personally identify individual users.

PostHog sets cookies or uses comparable technologies (e.g., local storage) to be able to assign interactions to a user across a session.

PostHog is used exclusively on the basis of your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. You give this consent via our cookie consent banner (Cookiebot). You can revoke your consent at any time with effect for the future by changing your cookie settings in our banner or by deleting the corresponding cookies in your browser.

We have concluded a data processing agreement (DPA) with PostHog in accordance with Art. 28 GDPR.

For more information on data protection at PostHog, please see their privacy policy: https://posthog.com/privacy.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyze the behavior of website visitors.

This service is used on the basis of your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. The company is certified under the “EU-US Data Privacy Framework” (DPF).

For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses. It only serves to manage and deploy the tools integrated through it. However, Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and easy integration and management of various tools on its website. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. You can obtain more information on this from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used and the user’s origin. This data is assigned to the user’s respective device. It is not assigned to a user ID.

Furthermore, Google Analytics allows us to record, among other things, your mouse and scroll movements and clicks. Google Analytics also uses various modeling approaches to supplement the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

This service is used on the basis of your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://business.safety.google/adscontrollerterms/sccs/.

IP anonymization

Google Analytics IP anonymization is activated. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website use and internet use. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

Browser plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display ads in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). In addition, targeted ads can be displayed based on the user data available to Google (e.g., location data and interests) (audience targeting). As the website operator, we can evaluate this data quantitatively, for example by analyzing which search terms led to our ads being displayed and how many ads led to corresponding clicks.

This service is used on the basis of your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/.

Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can assign people who interact with our online services to specific target groups in order to subsequently show them interest-based advertising in the Google advertising network (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google’s cross-device functions. In this way, interest-based, personalized advertising messages that have been tailored to you based on your previous usage and browsing behavior on one device (e.g., cell phone) can also be displayed on another of your devices (e.g., tablet or PC).

If you have a Google account, you can object to personalized advertising at the following link: https://adssettings.google.com/anonymous?hl=de.

This service is used on the basis of your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

For further information and the data protection provisions, please see Google’s privacy policy at: https://policies.google.com/technologies/ads?hl=de.

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly often. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive any information that would allow us to personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.

This service is used on the basis of your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

For more information on Google Conversion Tracking, please see Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Meta Pixel (formerly Facebook Pixel)

This website uses Meta’s visitor action pixel for conversion measurement. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Meta, however, the collected data is also transferred to the USA and other third countries.

This allows the behavior of page visitors to be tracked after they have been redirected to the provider’s website by clicking on a Meta ad. As a result, the effectiveness of Meta ads can be evaluated for statistical and market research purposes and future advertising measures can be optimized.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Meta so that a connection to the respective user profile on Facebook or Instagram is possible and Meta can use the data for its own advertising purposes in accordance with the Meta Data Use Policy (https://de-de.facebook.com/about/privacy/). This enables Meta to place ads on Facebook or Instagram pages and other advertising channels. We as the site operator cannot influence this use of the data.

This service is used on the basis of your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Meta, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transfer to Meta. Processing by Meta that takes place after the transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. You can find the wording of the agreement at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Meta tool and for implementing the tool on our website in a manner that is secure under data protection law. Meta is responsible for the data security of Meta products. You can assert data subject rights (e.g., requests for information) regarding the data processed by Facebook or Instagram directly with Meta. If you assert your data subject rights with us, we are obliged to forward them to Meta.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

You can find further information on protecting your privacy in Meta’s privacy notices: https://de-de.facebook.com/about/privacy/.

You can also deactivate the remarketing function “Custom Audiences” in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

If you do not have a Facebook or Instagram account, you can deactivate usage-based advertising from Meta on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

Meta Conversion API

We have integrated the Meta Conversion API on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Meta, however, the collected data is also transferred to the USA and other third countries.

The Meta Conversion API enables us to record the website visitor’s interactions with our website and pass them on to Meta in order to improve advertising performance on Facebook and Instagram.

For this purpose, in particular the time of access, the web page accessed, your IP address and your user agent and, if applicable, other specific data (e.g., products purchased, shopping cart value and currency) are collected. A complete overview of the data that can be collected can be found here: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters.

This service is used on the basis of your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

You can find further information on protecting your privacy in Meta’s privacy notices: https://de-de.facebook.com/about/privacy/.

Meta Custom Audiences

We use Meta Custom Audiences. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

When you visit or use our websites and apps, use our free or paid services, transmit data to us or interact with our company’s Facebook or Instagram content, we collect your personal data. If you give us your consent to use Meta Custom Audiences, we will transmit this data to Meta, which Meta can use to show you suitable advertising. Furthermore, target groups can be defined with your data (lookalike audiences).

Meta processes this data as our processor. Details can be found in Meta’s terms of use: https://www.facebook.com/legal/terms/customaudience.

This service is used on the basis of your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/terms/customaudience and https://www.facebook.com/legal/terms/dataprocessing.

Pinterest Tag

We have integrated the Pinterest Tag on this website. The provider is Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.

The Pinterest Tag is used to record certain actions you perform on our website. The data can then be used to show you interest-based advertising on our website or on another site in the Pinterest Tag advertising network.

For this purpose, the Pinterest Tag collects, among other things, a tag ID, your location and the referrer URL. In addition, action-specific data such as order value, order quantity, order number, category of items purchased and video views may be collected.

The Pinterest Tag uses technologies that enable cross-site recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting).

If consent has been obtained, the above-mentioned service is used exclusively on the basis of Art. 6(1)(a) GDPR and § 25 TDDDG. Consent can be revoked at any time. If no consent has been obtained, this service is used on the basis of Art. 6(1)(f) GDPR; the website operator has a legitimate interest in marketing measures that are as effective as possible.

Pinterest is a globally operating company, so data may also be transferred to the USA. According to Pinterest, this data transfer is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policy.pinterest.com/de/privacy-policy.

Further information on the Pinterest Tag can be found here: https://help.pinterest.com/de/business/article/track-conversions-with-pinterest-tag.

Newsletter data

If you would like to receive the newsletter offered on the website, we need your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. To handle the newsletter, we use newsletter service providers, which are described below.

Rapidmail

This website uses Rapidmail to send newsletters. The provider is rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany.

Rapidmail is a service that can be used, among other things, to organize and analyze the sending of newsletters. The data you enter for the purpose of receiving the newsletter is stored on Rapidmail’s servers in Germany.

Data analysis by Rapidmail

For analysis purposes, the emails sent with Rapidmail contain a so-called “tracking pixel,” which connects to Rapidmail’s servers when the email is opened. In this way, it can be determined whether a newsletter message has been opened.

Furthermore, with the help of Rapidmail, we can determine whether and which links in the newsletter message are clicked. All links in the email are so-called tracking links, which can be used to count your clicks. If you do not want Rapidmail to analyze your activity, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

For more details on Rapidmail’s analysis functions, please see the following link: https://de.rapidmail.wiki/kategorien/statistiken/.

Legal basis

Data processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. The lawfulness of data processing operations already carried out remains unaffected by the revocation.

Storage period

The data you provide to us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

For more details, please see Rapidmail’s data security information at: https://www.rapidmail.de/datensicherheit.

Data processing agreement

Newsletters to existing customers

If you order goods or services from us and provide your email address in the process, we may subsequently use this email address to send newsletters, provided that we inform you of this in advance. In such a case, the newsletter will only be used to send direct advertising for our own similar goods or services. You can cancel receipt of this newsletter at any time. For this purpose, every newsletter contains a corresponding link. The legal basis for sending the newsletter in this case is Art. 6(1)(f) GDPR in conjunction with § 7(3) UWG.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us in a blacklist to prevent future mailings to you. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

6. Plugins and Tools on Our Website

YouTube

This website embeds videos from the website YouTube. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our web pages on which YouTube is embedded, a connection to YouTube’s servers is established. This tells the YouTube server which of our pages you have visited.

Furthermore, YouTube may store various cookies on your device or use comparable recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent fraud attempts. Furthermore, the collected data is processed in the Google advertising network.

If you are logged in to your YouTube account, you enable YouTube to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

For more information on how user data is handled, please see YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de.

Google Fonts

This site uses so-called Google Fonts, provided by Google, for the uniform display of fonts. When you access a page, your browser loads the required fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google’s servers. This informs Google that this website was accessed via your IP address. Google Fonts is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the uniform display of the typeface on its website. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

If your browser does not support Google Fonts, a standard font from your computer will be used.

For more information on Google Fonts, please see https://developers.google.com/fonts/faq and Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Adobe Fonts

This website uses web fonts from Adobe for the uniform display of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you access this website, your browser loads the required fonts directly from Adobe in order to display them correctly on your device. In doing so, your browser establishes a connection to Adobe’s servers in the USA. This informs Adobe that this website was accessed via your IP address. According to Adobe, no cookies are stored when the fonts are provided.

The data is stored and analyzed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the uniform display of the typeface on its website. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.adobe.com/de/privacy/eudatatransfers.html.

For more information on Adobe Fonts, please see: https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

You can find Adobe’s privacy policy at: https://www.adobe.com/de/privacy/policy.html

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data entered on this website (e.g., in a contact form) is entered by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, time the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analyzed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web services from abusive automated spying and from SPAM. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

For more information on Google reCAPTCHA, please see the Google privacy policy and the Google terms of use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Data Processing in Our Mobile App “Basentracker”

The following sections describe what data we collect and process when you install and use our mobile App “Basentracker.” They apply from App version 1.5.0 onward. Since this version, we have operated the App’s servers ourselves; section 8 b) describes the transition phase for user accounts created with an earlier version.

7. Data Collection and Processing in the App

a) Downloading the App

When you download the App, the required information is transferred to the respective app store (Apple App Store or Google Play Store). We have no influence on this.

b) Creating a user account

A user account is required to use the App. When you register with an email address, we collect:

Email address (confirmed by a code sent by email)
Password (stored exclusively as an Argon2 hash and not visible to us)
A unique user ID (generated automatically)
Time of registration and of the last login

Alternatively, you can sign in with your Google account on Android devices and with your Apple ID on iPhones. In this case, after your confirmation, the respective provider sends us your email address and a provider-side user identifier; our server verifies the authenticity of this sign-in. No password is stored with us in this case. The providers are Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and Apple Distribution International Ltd., Hollyhill Industrial Estate, Cork, Ireland. For information on what data these providers themselves process during sign-in, please see their privacy policies: policies.google.com/privacy and apple.com/legal/privacy.

This data is strictly necessary to provide your account, for authentication (login) and to store your entries.

Legal basis: This data is processed to perform our user agreement with you in accordance with Art. 6(1)(b) GDPR.

c) Processing of nutrition and health data

The core function of the App is recording and analyzing foods, their PRAL values and other nutritional information such as calories (kcal). The data you enter and store in the App (e.g., foods eaten, calorie values, recipes you create, favorites, your own nutritional values) may allow conclusions to be drawn about your health and eating habits. Under the GDPR, such data is considered a special category of personal data (health data).

This sensitive data is processed exclusively on the basis of your express consent in accordance with Art. 9(2)(a) GDPR. You give us this consent when you register or first sign in by confirming the terms of use and this privacy policy. Without this consent, the core functions of the App cannot be used.

You can revoke your consent at any time by deleting your user account in the App settings. Upon deletion, all of your nutrition and health data will be removed from our servers.

d) Subscriptions and in-app purchases (RevenueCat)

To manage premium subscriptions, we use the service RevenueCat, Inc., 620072, San Francisco, CA 94162, USA. When you take out a subscription, pseudonymized data such as your user ID, subscription status and transaction receipts from the app stores are transmitted to RevenueCat. RevenueCat reports changes to your subscription (purchase, renewal, cancellation, expiration) to our server; there we store the subscription status and expiration date with your user ID in order to unlock the premium features for you.

We ourselves do not store or process any sensitive payment data such as credit card numbers. Payment is processed exclusively via your account with the respective app store (Apple or Google).

The use of RevenueCat is necessary to handle the subscription contract. Insofar as data is transferred to the USA in the process, the transfer is based on the standard contractual clauses of the EU Commission.

Legal basis: Processing is carried out to perform the subscription contract in accordance with Art. 6(1)(b) GDPR.

For more information, please see RevenueCat’s privacy policy: https://www.revenuecat.com/privacy

e) Technical data and server logs

Whenever the App communicates with our server, technical data is processed: your IP address, the time and type of request, the response status and the App version. This data is stored in server logs to ensure the security and stability of the service and to fix errors. It is not merged with your nutrition data and is deleted after 90 days at the latest.

The App does not contain any analytics, tracking or advertising software and does not send push notifications.

Legal basis: Processing is necessary to perform the contract (provision of the App) in accordance with Art. 6(1)(b) GDPR and to protect our legitimate interests (security and technical functionality) in accordance with Art. 6(1)(f) GDPR.

f) App emails

We only send you emails when a function of the App requires it: the confirmation code during registration, the code for resetting your password and the data export you have requested (see g). The emails are sent via the mail server of our hosting provider ALL-INKL.COM - Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf, with whom we have a data processing agreement. We do not send promotional emails from the App.

Legal basis: Art. 6(1)(b) GDPR (performance of contract).

g) Data export by email

At your request, we will send your entries for a selected period as a spreadsheet (CSV) and as a report (PDF) to the email address of your user account. These files contain your nutrition and health data. Please note that emails are not encrypted along the entire transmission path and that the files remain in your mailbox once they have been delivered. For each export, we only store the time and the selected period in order to limit the number of exports per day; the files themselves are not retained after they are sent.

Legal basis: Art. 6(1)(b) GDPR (performance of contract) and your express consent in accordance with Art. 9(2)(a) GDPR, which you give by triggering the export.

h) AI-based photo recognition (Google Gemini)

The App allows you to log meals, foods or recipes using a photo. If you actively use this function, the image you take is transmitted to our server and from there to the AI service “Gemini” of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) for automatic recognition of the foods it contains, and is processed there. The result (e.g., recognized foods with quantities or a generated recipe) is returned to the App. Our server does not store the image; it is discarded after recognition. We only store the number of your recognitions per month in order to check the quota of your plan.

The transmission takes place only when you trigger the photo capture yourself. Only the respective image data is processed for the purpose of food recognition. As part of this processing, data may be transferred to third countries (including the USA). Google is certified under the EU-US Data Privacy Framework; in addition, the standard contractual clauses of the EU Commission apply.

Legal basis: Processing is based on your consent in accordance with Art. 6(1)(a) GDPR, which you give by actively triggering the photo capture, and on the performance of the contract in accordance with Art. 6(1)(b) GDPR. Please note that you should not upload photos that contain personal data of third parties (e.g., people shown in the photo).

8. Storage Locations, Storage Period and Data Security in the App

a) Storage on your device

The App does not create a copy of your entries on the device; your data is loaded from our server each time you use the App, which is why an internet connection is required. Only your login session (in the operating system’s encrypted storage, iOS Keychain or Android Keystore) and App settings such as the language are stored on the device.

b) Server and database

Your account and nutrition data is stored on a server operated by us. The server is operated at Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany, in the Nuremberg data center. We have a data processing agreement with Hetzner in accordance with Art. 28 GDPR. No data is transferred to third countries for storage.

Transition phase: User accounts created with an App version prior to 1.5.0 are additionally held by our previous service provider Supabase, Inc. (servers in Frankfurt am Main, Germany) until the first sign-in with the new version. To ensure the switch works without data loss, these accounts are continuously transferred to our own server. When you first sign in with the new version, your account is transferred permanently; once the migration is complete, the entire data set at Supabase will be deleted.

c) Security measures

We protect your data with modern technical and organizational measures. These include:

Transport encryption: All communication between the App and our server is TLS-encrypted.
Password security: Passwords are stored exclusively as hashes using the Argon2 method.
Access controls: Every request to our server is bound to your personal login session and limited to the data in your own account. The database can only be reached from the server itself; administrative access is restricted to the provider.

d) Storage period and deletion

We store your personal data only for as long as is necessary to achieve the respective purposes or as required by statutory retention periods.

Account data: Your profile data and the nutrition and health data stored in the App remain stored as long as your user account exists.
Account deletion: If you delete your account via the App settings, your personal data will be removed from our active systems immediately.
Backups: For data security reasons, backup copies of our database are created daily. After deletion from the active systems, your data may remain in these access-protected backup copies for up to 30 days before being permanently deleted.
Technical log data: Server logs are deleted after 90 days at the latest.

If we are legally required to retain data for longer (e.g., for tax or commercial law reasons), the data will be deleted after these periods expire.

9. Protection of Children and Minors

Our services are generally aimed at adults. Persons under the age of 16 are not permitted to use the App. We do not knowingly collect personal data from children and adolescents under the age of 16. If we discover that such data has been transmitted to us without the consent of the parents or legal guardians, we will delete it immediately.

10. Changes to This Privacy Policy

We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy. In the event of significant changes, we will inform you in the App or by email. The new privacy policy will then apply to your next visit.

Last updated: October 25, 2026